1. Introduction
ShutterStrip, along with its associated companies and/or third parties, collects, store and process your data in accordance with this Privacy Policy as well as the relevant GDPR (General Data Protection Regulation) laws in the UK and EU.
GDPR laws require us as your Data Controllers/Owners to document all the lawful ways we process your data, while also providing you with explicit rights on how the data is collected, used and processed. We again recommend bookmarking this page as it clearly outlines how your information is collected, why and how it is processed, and how you can exercise your rights regarding its collection, handling, storage and processing.
If you have any questions at all after reading this Privacy Policy, please direct all questions, concerns or queries to our Data Compliance Officer at [enquiries@shutterstrip.co.uk] or the email address provided under the “Contact” section of this Privacy Policy.
2. Owner and Data Controller
Your personal data’s owner and data controller as per the policies and procedures defined in this Privacy Policy is ShutterStrip, bearing business address: [13 Palmarsh Crescent, Hythe Kent CT216NU].
Owner contact email: [enquaries@shutterstrip.co.uk]
3. What type of data is collected?
The following are the types of personal data that ShutterStrip collects, either directly or through one of its associated companies and/or third parties:
- Website usage data
- First and last name
- Phone number
- Email address
- Company name and designation/position/profession
- Street address
- Country and city or state/county
- ZIP/postal code
- Cookies
- Any information you provide when filling out the Contact form for queries or questions
4. Why we collect this information and how we use it
ShutterStrip processes your personal information to meet its legal, statutory and contractual obligations, as well as to provide the desired products and services to you. Our Data Controller will never collect any personal information from you which is not in line with this Policy or GDPR.
Each time you submit a query to us, either through email, the website contact form, or telephone, we need to have specific personal information about you on record.
This could include (but isn’t limited to) name, email address, telephone numbers, company name and job title so we can respond to your query effectively.
In addition, we may also use this information to:
- Send you required and any additional information about our products and services, including promotional or limited-time offers;
- Carry out market research and track sales data based on how you use the website, to improve the online experience and our products/services;
- Anticipate any problems and resolve them in regards to the goods and services rendered;
- Administrate and/or carry out obligations in regards to any agreement with you or your business/employer;
- Collect certain information which is collected automatically to improve our services, such as Cookies (explained in Section 5);
- ShutterStrip staff or those from our authorised partners, distributors and licensees may contact you through email or telephone, to have your views on the service(s) provided to you.
5. Other information stored and processed
ShutterStrip takes your data privacy very seriously and ensures that it is collected, stored, handled, and processed in a GDPR-compliant manner, while also keeping in view the various local laws and regulations around data privacy.
ShutterStrip will never share, disclose or sell your data, for marketing purposes or otherwise, without your explicit consent – with the only exception being where it is required to do so by a legal authority or law enforcement agency/agent. Your data is retained only for as long as required by law and/or the contract we are obliged to, and for the specific purposes explained in this Policy. In addition to the data type explained in Section 4, we may also collect:
IP addresses and/or log files
Each time you visit the site, our servers automatically collect and log your IP address. The next time you visit us, your unique IP address is automatically identified by our web server, which allows us to tailor our services better for your viewing experience.
Non-personal data
From time to time, our servers may collect non-personal information about you, such as your internet browser type, your device type, or any sites through which you visited our site. This information is not used to identify you, but merely to assist us in better streamlining our service for you.
Information placed on your device (cookies)
When you visit our website, you may need to consent to “cookies” in order to access all the online services and offerings. A cookie is a text file containing small pieces of data used to identify your device and the network it is running on. The placement of cookies on your device allows ShutterStrip to provide the best possible service. You can always refuse to accept cookies; however, some of the services on the website may not work correctly or as intended. It is recommended that you keep cookies “on” by default.