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GDPR Privacy Policy

Shutterstrip GDPR Privacy Policy

This Privacy Policy explains how ShutterStrip collects, processes, stores and handles website user data. It is recommended that you bookmark this page in order to stay up-to-date and consent to any changes made to the Privacy Policy.

1. Introduction

ShutterStrip, along with its associated companies and/or third parties, collects, store and process your data in accordance with this Privacy Policy as well as the relevant GDPR (General Data Protection Regulation) laws in the UK and EU.

GDPR laws require us as your Data Controllers/Owners to document all the lawful ways we process your data, while also providing you with explicit rights on how the data is collected, used and processed. We again recommend bookmarking this page as it clearly outlines how your information is collected, why and how it is processed, and how you can exercise your rights regarding its collection, handling, storage and processing.

If you have any questions at all after reading this Privacy Policy, please direct all questions, concerns or queries to our Data Compliance Officer at [enquiries@shutterstrip.co.uk] or the email address provided under the “Contact” section of this Privacy Policy.

2. Owner and Data Controller

Your personal data’s owner and data controller as per the policies and procedures defined in this Privacy Policy is ShutterStrip, bearing business address: [13 Palmarsh Crescent, Hythe Kent CT216NU].

Owner contact email: [enquaries@shutterstrip.co.uk]

3. What type of data is collected?

The following are the types of personal data that ShutterStrip collects, either directly or through one of its associated companies and/or third parties:

  • Website usage data
  • First and last name
  • Phone number
  • Email address
  • Company name and designation/position/profession
  • Street address
  • Country and city or state/county
  • ZIP/postal code
  • Cookies
  • Any information you provide when filling out the Contact form for queries or questions

4. Why we collect this information and how we use it

ShutterStrip processes your personal information to meet its legal, statutory and contractual obligations, as well as to provide the desired products and services to you. Our Data Controller will never collect any personal information from you which is not in line with this Policy or GDPR.

Each time you submit a query to us, either through email, the website contact form, or telephone, we need to have specific personal information about you on record.

This could include (but isn’t limited to) name, email address, telephone numbers, company name and job title so we can respond to your query effectively.

In addition, we may also use this information to:

  • Send you required and any additional information about our products and services, including promotional or limited-time offers;
  • Carry out market research and track sales data based on how you use the website, to improve the online experience and our products/services;
  • Anticipate any problems and resolve them in regards to the goods and services rendered;
  • Administrate and/or carry out obligations in regards to any agreement with you or your business/employer;
  • Collect certain information which is collected automatically to improve our services, such as Cookies (explained in Section 5);
  • ShutterStrip staff or those from our authorised partners, distributors and licensees may contact you through email or telephone, to have your views on the service(s) provided to you.

5. Other information stored and processed

ShutterStrip takes your data privacy very seriously and ensures that it is collected, stored, handled, and processed in a GDPR-compliant manner, while also keeping in view the various local laws and regulations around data privacy.

ShutterStrip will never share, disclose or sell your data, for marketing purposes or otherwise, without your explicit consent – with the only exception being where it is required to do so by a legal authority or law enforcement agency/agent. Your data is retained only for as long as required by law and/or the contract we are obliged to, and for the specific purposes explained in this Policy. In addition to the data type explained in Section 4, we may also collect:

IP addresses and/or log files

Each time you visit the site, our servers automatically collect and log your IP address. The next time you visit us, your unique IP address is automatically identified by our web server, which allows us to tailor our services better for your viewing experience.

Non-personal data

From time to time, our servers may collect non-personal information about you, such as your internet browser type, your device type, or any sites through which you visited our site. This information is not used to identify you, but merely to assist us in better streamlining our service for you.

Information placed on your device (cookies)

When you visit our website, you may need to consent to “cookies” in order to access all the online services and offerings. A cookie is a text file containing small pieces of data used to identify your device and the network it is running on. The placement of cookies on your device allows ShutterStrip to provide the best possible service. You can always refuse to accept cookies; however, some of the services on the website may not work correctly or as intended. It is recommended that you keep cookies “on” by default.

6. Method/Mode and Place of Data Processing

Method/mode

The Owner, ShutterStrip, takes appropriate security measures in order to prevent the unauthorised access, modification, disclosure, erasure and destruction of your personal data. The data processing is done using the latest computers, IT equipment, networks and servers, all of which are secure and GDPR-compliant. In addition, strict organisational measures and procedures have been put in place in relation to the purpose(s) for data processing.

Place

Your personal data is processed at ShutterStrip’s secure operating facilities and any other places where its associated companies and/or third parties may be located.

How long your data is held

Your personal data is processed and stored for as long as deemed necessary for the purpose which it has been collected for. This includes:

  • Personal data collected for the purposes outlined in the contract between you and ShutterStrip, and it shall be retained until contractual obligations have been fulfilled.
  • Personal data collected for ShutterStrip’s legitimate interests will be retained until those interests have been fulfilled. You may find specific information on legitimate interests pursued by ShutterStrip by getting in touch through the contact information at the end of the Policy.

ShutterStrip may retain your personal data for a longer duration or timeframe if you have given your consent to such processing, and, as long as this consent is not withdrawn. Furthermore, ShutterStrip may deem it necessary to retain your personal data for longer than planned when required to do so upon the order of a legal authority or law enforcement agency or for the performance of a legal obligation, or according to a manner allowed by this Privacy Policy.

 

7. What are the Legal Basis of Data Processing?

In addition to the reason for data collection and processing explained under Section 4, ShutterStrip may also process your personal data if any one of the following is applicable:

  • You have given us consent to process your data for one or more specific purposes; under certain legislations, ShutterStrip can process your personal data – until you object to such data processing by way of “opting out” – without relying on your consent or any other of the legal bases below;
  • The collection and processing of personal data is necessary to fulfil contractual obligations between you and ShutterStrip;
  • Data processing is necessary to comply with any legal obligations to which ShutterStrip is a subject;
  • Data processing which is related to a task being performed in public interest or to exercise official authority that’s been vested in ShutterStrip;
  • Data processing for the purpose of legitimate interests pursued by either ShutterStrip or a third party.

ShutterStrip would be glad to further explain or clarify the specific legal basis which applies to how your data is processed. In addition, it will also explain or clarify whether the provision of your personal data is a statutory/contractual agreement or a legal requirement in order to enter into a contract. In this regard, please get in touch through the supplied contact information at the end of this Privacy Policy.

 

8. Your Rights as a User

As a website user, and as per the latest GDPR laws, you may exercise specific rights in regards to how your personal data is processed by us:

The right to withdraw consent: You have the right to withdraw consent at any time, where you previously gave consent to the processing of your personal data.

The right to object to data processing: You have the right to object to the processing of your personal data, should the data processing be carried out in an illegal way or not in accordance with this Policy and current GDPR regulations.*

The right to access your data:You have the right to ask how your personal data is being processed by the Owner (ShutterStrip), obtain knowledge on how specific aspects of it are being processed and also obtain a copy of the personal data currently undergoing processing.

The right to verify and rectify: You have the right to verify the accuracy of your personal data and have it corrected, updated or rectified, if need be.

The right to removal/deletion of personal data:You have the right (under specific circumstances) to have your personal data permanently removed from our records. Please contact us to know what these circumstances are.

The right to transfer data to another controller: You have the right to receive your data in a commonly available and used machine-readable format (such as a supported file format on a USB drive) and have it transmitted to another data controller without hindrance, if technically feasible. This provision is only applicable when the data processing is automated and the processing is either based on your consent, on a contract which you have agreed to or any pre-contractual obligations in regards to the above.

The right to register a complaint: You have the right to register a claim against the data controller and bring it before the relevant data protection authority (DPA), if you believe your rights as a data user have been breached or your data has not been collected, stored, processed or handled in accordance with this Policy and current GDPR regulations.

*Where your personal data is processed for the sake of public interest – in light of an official authority vested in ShutterStrip which must be exercised or for the sake of legitimate interests currently pursued by ShutterStrip – users can object to such processing by providing legitimate grounds related to the particular situation, in order to justify the objection.

In regards to the aforementioned, you hereby understand and acknowledge that should your personal data be used and/or processed for direct marketing campaigns, you have the right to object to this processing at any time without providing any grounds or justification. In order to understand whether your personal data is being used for direct marketing purposes, you may refer to the relevant sections of this Policy, or contact us for further information.

9. How to exercise your Rights as a User

Any request to exercise your rights can be directed to use through the contact details provided throughout the Policy or in the Contact section below. These requests are available to all website users free of charge and will be addressed by ShutterStrip on a “first come, first serve” basis, although you can expect a response within 30 days or less.

 

10. Privacy Policy Changes

Please bookmark this page and visit it from time to time as we may need to make changes to our Privacy Policy and amend it whenever deemed necessary. The date on the top-right of the page indicates the last update(s) made to the Policy.

 

Contact Us

If you’d like to share your views on this Privacy Policy or have any questions whatsoever about how your personal data is collected, stored, processed and generally handled, please don’t hesitate to forward your queries and/or concerns to: [enquaries@shutterstrip.co.uk].

For any information that you may require not pertaining directly to this Privacy Policy, but to the products and services currently offered by ShutterStrip, please get in touch via the Contact Form.